New opening with a local family owned growing service business.  This position will be located in our Toms River Office and will be 40 hours per week with a work schedule of 8am to 5pm Monday thru Friday.

We are a medium sized independent towing company and repair facility that operates 24/7/365 and employs approximately 15 people.  This job supports our towing, impound, emergency response, and breakdown services, and as a result there are pressure points and challenges that require a person able to make multiple correct decisions under pressure.

Duties:

  • Take incoming calls for towing service, police impounds, and accidents.
  • Coordinate and dispatch multiple drivers
  • Take incoming calls for impound release questions that relate specifically to the laws relating to towing and impoundment
  • Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers.
  • Process impoundment paperwork and maintain compliance with all requirements for the laws of towing and impoundment.
  • Administrative and clerical duties.
  • Abandoned vehicle auction management.
  • Billing and collection of towing services.
  • Cash and deposit management.

Requirements:

  • Emergency call center or dispatch experience is a must.
  • Associates degree or equivalent.
  • 2 to 4 years of comparable work experience
  • Keyboarding 50 words per minute.
  • Excellent computer skills.
  • Strong work ethic, self-motivated, and very organized.
  • Strong desire to help people and solve challenging problems.
  • Able to work under pressure

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